Just one week ago, InstaDesk had had solid 4-5 star ratings in all App Stores for the bast couple of months. Then, Instagram went down, and suddenly the one star ratings came flowing in.
What happened was, that just days before the Instagram outage, InstaDesk 2.0 had been released. Many people were just about to update to version 2.0. They installed version 2.0, and the only thing they got was a non-working login screen. Of course, this wasn’t InstaDesk’s fault, instead Instagram didn’t work anymore due to a Amazon AWS outage. But many people believed that it was InstaDesk at fault here and went off to the App Store to write a one star review.
Even worse, some people tried to use Instagram on their iPhone afterwards, and thought that the InstaDesk 2.0 update had disabled InstaDesk on their iPhone too, since it didn’t work anymore.
After one day of hiatus, Instagram came back online, and all is well again. Well.. almost everything. The bad reviews are still in the store, and even worse, they’re keeping people from updating to 2.0 since they effectively tell people that the 2.0 update is borked - which it isn’t. This situation is not only affecting InstaDesk due to low sales, it is also affecting users all over the world because they’re not updating to the newer and better InstaDesk 2.0.
Apart from that, InstaDesk 2.0.1 is around the corner and will bring several bug fixes for small issues that I didn’t catch during the InstaDesk 2.0 beta test.
If you like InstaDesk, and if you like the new 2.0 update, please, please write a nice App Store review so that the sad situation that the Instagram outage brought can be shifted a bit. Even more important, do it so that other InstaDeskers can enjoy the 2.0 update.
Cheers & Thanks,
Benedikt